1. Purpose
This privacy policy defines the standards that Alpaon LLC (hereinafter referred to as the "Company" or "AlphaConnect") adheres to in order to protect the information of users of its SaaS service and to effectively and promptly address related grievances.
2. Collection and Use of Personal Information
The Company collects and uses personal information for the following purposes: Service provision and contract fulfillment, Handling customer inquiries and complaints, Service usage and usage statistics.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
3. Information Collected
We only collect the minimum necessary information required for service use, such as email addresses, contact details, and company names.
4. Retention and Use Period of Personal Information
The Company, in principle, destroys the information without delay once the purpose of collecting and using the personal information is achieved. However, if there is a need to retain it due to legal provisions, the Company will keep the member information for a certain period.
5. Procedure and Method of Destroying Personal Information
Information in electronic file form is deleted using a technical method that cannot reproduce the record.
6. Provision of Personal Information to Third Parties
The Company does not provide users' personal information to outsiders in principle. However, exceptions are made in the following cases: When users have given prior consent, When provided in accordance with legal provisions.
7. User Rights and Obligations
Users can view or modify their personal information at any time and can request the Company to delete their personal information.
8. Changes to the Privacy Policy
This privacy policy may be added to, deleted, or modified due to changes in laws, policies, or security technologies. Changes will be notified through website announcements.
9. Inquiries
For inquiries regarding this policy, please contact support@alpaon.com.