Privacy Policy

Alpaon LLC (hereinafter referred to as "the Company") processes personal information for the following purposes:

• Inquiry, consultation, and complaint handling: Receipt of inquiries, fact verification, response, and maintenance of processing records
• External communication: Service/company information, proposal and partnership-related contact
• Recruitment process operation (when applicable): Applicant identification, process management, result notification
• Website security and operation: Access log management, service stability, prevention of unauthorized use

※ This is a simple company introduction and inquiry-focused website, and does not operate membership registration, payment, or delivery functions.

• Inquiries/consultations: Name, email, contact number, affiliation/position (optional), inquiry content
• Recruitment (when applicable): Name, email/contact, information stated in resume and portfolio
• Automatically collected: IP address, cookies, browser/OS information, access time, visit history (for security and statistics)

• Website inquiry forms, email/phone, submission of recruitment documents
• Automatically generated and collected during service use (cookies/logs, etc.)

Inquiry and consultation records

Retained for up to 3 years from the date of completion, then destroyed without delay (for dispute resolution purposes)

Recruitment process materials (when applicable)

Retained for 6 months after completion of the process, then destroyed (can be extended with additional consent)

Website access logs

Retained for up to 3 months for security purposes, then destroyed

Legally required records

Retained for the period specified by law when applicable (e.g., contract and transaction records for 5 years)

In principle, the Company does not provide personal information to third parties. However, it may be provided only with the consent of the data subject or when there is a legal basis.

For usage analytics and service improvement, the Company outsources part of its personal information processing as below. Because these providers' servers are located overseas, personal information is transferred abroad.

Transfer method: Remote storage/processing over the network during service use

※ You can refuse data collection by these tools via browser cookie settings or the Google Analytics opt-out add-on. Details for Microsoft Clarity are available at clarity.microsoft.com/privacy.

Data subjects can exercise the following rights with the Company:

• Request access, correction, and deletion of personal information
• Request suspension of personal information processing
• Withdrawal of consent and objection to collection and use

Exercise method: Apply in writing, by email (support@alpaon.com), etc., and we will take action without delay. Exercise through a representative is also possible.

The Company may use cookies to improve services and enhance security. Users can refuse cookie storage or delete them through browser settings.

※ This site uses Google Analytics and Microsoft Clarity to analyze usage statistics and behavior, which involves cookies. See section ‘6. Outsourcing & Overseas Transfer’ above for processing details and opt-out.

• Administrative measures: Establishment and implementation of internal management plans, employee training
• Technical measures: Access authority management, access control, encryption, security program application
• Physical measures: Access control to server rooms and data storage areas

Destroyed without delay when the retention period expires or the processing purpose is achieved.

• Destruction procedure: Internal review and destruction when destruction reasons occur
• Destruction method: Electronic files are permanently deleted using technically irreversible methods, printed materials are shredded or incinerated

The Company does not provide services to children under 14 years old and does not intentionally collect personal information of such children.

If you need remedy or consultation for damage caused by personal information infringement, you can contact relevant agencies or supervisory authorities. The Company will sincerely cooperate in dispute resolution.

This Privacy Policy may be changed, and in case of significant changes, notice will be provided through the website announcement at least 7 days before implementation.

This policy is effective from December 29, 2024.