Alpaon

1. Purpose of Processing

Alpaon LLC (hereinafter referred to as "the Company") processes personal information for the following purposes:

• Inquiry, consultation, and complaint handling: Receipt of inquiries, fact verification, response, and maintenance of processing records
• External communication: Service/company information, proposal and partnership-related contact
• Recruitment process operation (when applicable): Applicant identification, process management, result notification
• Website security and operation: Access log management, service stability, prevention of unauthorized use

※ This is a simple company introduction and inquiry-focused website, and does not operate membership registration, payment, or delivery functions.

2. Personal Information Items Processed

• Inquiries/consultations: Name, email, contact number, affiliation/position (optional), inquiry content
• Recruitment (when applicable): Name, email/contact, information stated in resume and portfolio
• Automatically collected: IP address, cookies, browser/OS information, access time, visit history (for security and statistics)

3. Collection Methods

• Website inquiry forms, email/phone, submission of recruitment documents
• Automatically generated and collected during service use (cookies/logs, etc.)

4. Retention and Use Period

Inquiry and consultation records

Retained for up to 3 years from the date of completion, then destroyed without delay (for dispute resolution purposes)

Recruitment process materials (when applicable)

Retained for 6 months after completion of the process, then destroyed (can be extended with additional consent)

Website access logs

Retained for up to 3 months for security purposes, then destroyed

Legally required records

Retained for the period specified by law when applicable (e.g., contract and transaction records for 5 years)

5. Third-Party Provision

In principle, the Company does not provide personal information to third parties. However, it may be provided only with the consent of the data subject or when there is a legal basis.

6. Processing Outsourcing

The Company outsources part of the personal information processing tasks for stable service operation.

Outsourcing Vendor

Trustee: Vercel Inc.
Outsourced task: Website hosting and operation management
Retention and use period: During the outsourcing contract period or until the outsourcing purpose is achieved

International Processing Outsourcing

• Transfer country: United States (USA)
• Transfer method: Remote processing/storage via network
• Transfer items: Minimum information stored and processed during website operation (inquiry content and contact information when applicable)
• Purpose and retention period: Same as the above outsourcing purpose and period

※ When outsourcing, personal information protection obligations are reflected in contracts.

7. Rights of Data Subjects and Exercise Methods

Data subjects can exercise the following rights with the Company:

• Request access, correction, and deletion of personal information
• Request suspension of personal information processing
• Withdrawal of consent and objection to collection and use

Exercise method: Apply in writing, by email (support@alpaon.com), etc., and we will take action without delay. Exercise through a representative is also possible.

8. Use and Refusal of Cookies

The Company may use cookies to improve services and enhance security. Users can refuse cookie storage or delete them through browser settings.

※ When using analytics tools (e.g., web log/statistics tools), the purpose, items, and refusal methods will be provided through separate notices.

9. Security Measures

• Administrative measures: Establishment and implementation of internal management plans, employee training
• Technical measures: Access authority management, access control, encryption, security program application
• Physical measures: Access control to server rooms and data storage areas

10. Destruction of Personal Information

Destroyed without delay when the retention period expires or the processing purpose is achieved.

• Destruction procedure: Internal review and destruction when destruction reasons occur
• Destruction method: Electronic files are permanently deleted using technically irreversible methods, printed materials are shredded or incinerated

11. Personal Information of Children Under 14

The Company does not provide services to children under 14 years old and does not intentionally collect personal information of such children.

12. Privacy Officer

Privacy Officer

Name: Jisub Kim

Position: Chief Technology Officer (CTO)

Contact: support@alpaon.com

13. Remedy for Rights Infringement

If you need remedy or consultation for damage caused by personal information infringement, you can contact relevant agencies or supervisory authorities. The Company will sincerely cooperate in dispute resolution.

14. Notice and Effective Date

This Privacy Policy may be changed, and in case of significant changes, notice will be provided through the website announcement at least 7 days before implementation.

This policy is effective from December 29, 2024.